Knowledge Base

Select a Category   Things You Should Know   TrueTracking - Getting Started   TrueTracking - Advanced   TrueTracking - Misc Tracking   TrueTracking - Ecom Tracking   TrueTracking - Reports   TrueTracking - Tools   TrueTracking - Other   Smart Links - Getting Started   Smart Links - Advanced   Affiliate Marketing   Affiliates - Postback URLs   Affiliates - ClickBank   Bots, Bad Clicks & Click Fraud   Debugging & Troubleshooting   Account & Billing

Things You Should Know   Why should I trust my tracking and attribution to ClickMagick?   What are the fundamentals of tracking I need to understand?   Why can’t I rely on the stats in my ad network accounts?   Why don’t my ClickMagick stats match other apps?   Why should I never use Google, YouTube or ChatGPT for help?   What do all of these stats and abbreviations mean?   What should I know about testing my own links or tracking?   What should I know about sales tracking as a new user? Smart Links - Getting Started   What's a Smart Link and how do I set one up?   What are all these additional settings for my Smart Links?   What do all of these stats and abbreviations mean?   How do I use Smart Links to create short “pretty” links?   How do I share my Smart Link or Rotator stats?   How does the Smart Link and Rotator search filter work?   How do I reset the stats of a Smart Link or Rotator?   How do I delete a Smart Link or a Link Group?   What happens if I archive a Smart Link or Rotator URL?   Can I use Smart Links in emails or on social media?   Why don’t my Smart Link stats match other apps? TrueTracking - Getting Started   How do I get started with ClickMagick?   What are UTM Parameters and how do I use them?   How do I use the main Project Dashboard?   What do all of these stats and abbreviations mean?   How do I track my ads on the major ad networks?   How do I track my ad spend?   How do I track my individual PPC Keywords?   How can I share the stats for a Project?   How do I enable Rotators in my account?   What's a Link Rotator and how do I set one up?   What are the 4 different Rotator modes?   What are the optional Rotator URL settings?   What’s the best way to test my Rotator links?   How do I share my Smart Link or Rotator stats?   How do I delete a Rotator, Rotator URL, or Rotator group?   What happens if I archive a Smart Link or Rotator URL?   Why don’t my Rotator stats match other apps?   What exactly are the T1, T2 and T3 tiers of traffic? TrueTracking - Ecom Tracking   How do I use ClickMagick’s Shopify App to integrate my store?   How do I track BigCommerce sales?   How do I set up the WooCommerce sales tracking integration?   How do I track Shift4Shop sales?   Why are some visitor activity and sales not tracked in my store?   How do I track conversions with a Funnelish landing page?   How do I add Meta Pixel or any other tracking code in Shopify?   Why do I get conversions without an email when using Shopify? Affiliate Marketing   How do I get started as an affiliate?   How do I track sales with my affiliate network?   How do I track affiliate sales using Tracking Pixels?   How do I track affiliate sales using Sub-IDs?   What is “direct linking” and can I do it with ClickMagick?   How do I track link or button clicks on my website?   How do I track opt-ins when redirecting to affiliate offers?   How do I use Dynamic Affiliate Links to control the sales process?   Can I track keywords using my own affiliate landing page? TrueTracking - Other   How do I integrate multiple ad accounts?   How do I delete clicks with specific UTM values?   How can I view the history for a particular visitor or IP?   Can I send ad clicks to different pages in my funnels?   What should I know if my Wordpress site uses WPRocket?   What should I know if my Wordpress site uses LiteSpeed Cache?   What should I know about Google's Consent Mode v2? Smart Links - Advanced   How do I set up a custom domain for Smart Links and Rotators?   How do I use Sub-IDs with Smart Links and Rotators?   How do I track link or button clicks on my website?   How do I use UTM parameters with Smart Links?   What data or tokens can I pass to the URLs I promote?   Can I pass an email address to my Smart Link?   Can I pass a click cost to my Smart Link?   How do I completely hide my referrers? TrueTracking - Advanced   How do I optimize my ads using my new ClickMagick pixel?   What is Cross-Device Tracking and how do I use it?   What are the different ways to capture visitor information?   What are the different ways to track events and conversions?   What’s the difference between an Action and an Engagement?   What are the optional “cmc” Parameters?   What are the TrueTracking tokens I can use on my webpages?   How do I send conversion data to my native ad platform? Bots, Bad Clicks & Click Fraud   What are “bots” and why should I care?   How does ClickMagick’s click auditing system work?   How does TrueTracking help combat bots and click fraud?   How do Smart Links & Rotators combat bots and click fraud?   Why do I get so many flagged bot clicks from Facebook?   Why would a real person be flagged as a Bot or Server?   What should I know about Google proxies and flagged clicks?   What are Untrackable Clicks? Affiliates - ClickBank   How do I track sales with my affiliate network?   How do I set up a Postback URL with ClickBank?   Can I integrate more than one ClickBank account?   How do I set up Integrated Sales Reporting in ClickBank?   How do I track ClickBank vendor sales? Debugging & Troubleshooting   Why can’t I rely on the stats in my ad network accounts?   Why don’t my ClickMagick stats match other apps?   Why am I seeing more conversions than I’ve actually generated?   What if my “Actions” don’t match my autoresponder?   What if my Postback URL doesn’t seem to be working properly?   How to I troubleshoot the redirect path for my link?   What should I do about users who don’t want to be tracked?   Why am I seeing untrackable clicks or unattributed conversions? TrueTracking - Reports   How do I use the UTM Performance Report?   How do I use the Project Breakdown Report?   How do I use the Daily Breakdown Report?   How do I use the Conversion Velocity Report?   How do I use the Lifetime Value Report?   How do I use the Funnel Steps Report?   How do I use the Traffic Analysis Report?   How do I use the Conversions By Time Report? Affiliates - Postback URLs   How do I track affiliate sales using Postback URLs?   What is my ClickMagick Postback URL for tracking affiliate sales?   How do I set up a Postback URL with ClickBank?   What if my affiliate network isn't listed in the Postback URL tool?   What if my Postback URL doesn’t seem to be working properly?   What is the Postback Log used for?   Can I use Postback URLs for Actions and Engagements?   Can I pass visitor info to ClickMagick in my Postback URL?   When might the Postback URL Tool not be right for my situation? Account & Billing   How do I access my Account Settings?   Can I change my ClickMagick username?   What if I want to upgrade or downgrade my plan?   How do I update my payment information?   What happens if my credit card is declined?   What forms of payment does ClickMagick accept?   How do I pause or cancel my account?   What is ClickMagick’s refund policy?   Can I get an invoice?   Where do I get my commission information for taxes?   What if I need to track more than 1M clicks per month?   How do I change or reset my password?   How are clicks for the Billing Cycle determined?   What is ClickMagick’s data retention policy?   What types of things can’t I promote with ClickMagick?   How do I pay with a card issued by an Indian bank? TrueTracking - Misc Tracking   How do I track an order bump?   How do I track an upsell or downsell?   How do I track my recurring revenue?   How do I track phone sales and other offline conversions?   How do I track link or button clicks on my website?   How do I track the emails I send to my list?   What if parts of my funnel are on different domains?   Will ClickMagick process a click and a conversion on the same page?   How do I track conversions with a Single Page Application?   How do I track conversions with a standard image pixel? TrueTracking - Tools   What is Audience Optimization and how do I use it?   How do I use the URL Builder to create UTM-powered URLs?   What is Click Cleaner and how do I use it?   What is Click Shield and how do I use it?   Why should I use a custom domain and how do I set it up?   How do I send a webhook to another app I use?   How do I record conversions in ClickMagick via a webhook?   How do I use the Offline Conversions Tool?   How do I see the full customer journey for a specific person?   How do I do A/B Split Testing in ClickMagick?   How do I set up a custom domain for Smart Links and Rotators?   How do I schedule my Rotator URL?   Can I send custom emails to people I send traffic to?   How do I use Sub-IDs with Smart Links and Rotators?   Can I send traffic directly to a Rotator URL?   What should I never do with a Rotator? Uncategorized   How do I use the Help Desk to get support?   What are outstanding clicks for Rotators?   What is my username, UID number, account ID, or account URL?   How do I block a group of countries in Smart Links or Rotators?   What are the clkmg.com and clkmr.com domains?   What does “Link Name is already in use” mean?   What does “Skip URL Verification” do?   What is a Link Slug or Rotator Link Slug?   How do I rename a Smart Link or Rotator?   Can I change my ClickMagick affiliate username?   How can I make a URL look unique?   What is a “query string”?   How do I fix my custom domain propagation problems?   Why is my VPN being flagged in the stats?   How do I get my SiteScout pixel to work with ClickMagick?   What should I do about clicks to nonexistent Smart Links?   Can I use my custom domain in the Primary URL or other URLs?   Error Message: Not a valid Link/Rotator Link Slug   Error Message: Link/Rotator Link Slug is missing from URL...   What does the Referrer column mean?   Why don’t my email Click-Through Rates match ClickMagick?   What do I need to know about GDPR compliance?   What are the valid characters and length of a Sub-ID?   Can I customize the Share Stats page with my own logo?   How do I modify or delete conversions?   How many custom tracking domains can I have?   How do I delete a custom tracking domain?   How does the Smart Link “preview” link work?   Where can I find additional Smart Link Reports?   How do I clone a Smart Link, Rotator, or Group?   How do I send traffic from different countries to separate pages?   Can ClickMagick track keywords on YouTube ads?   How do I set the default date range for my stats?   How do I set the default time zone for my stats?   How do I set the “destination” URL for a Smart Link?   How do I add tracking code or JavaScript to Builderall?   How can I create a Smart Link that expires?   Why am I getting a “400 Bad Request” error?   Does Builderall work with ClickMagick?   My Smart Links or Rotators are missing - what happened?   How do I generate Custom Smart Link Reports?   Can you give me more information on all the Account Settings?   What is the Activity Log used for?   What if I have a great idea or suggestion?   What is ClickMagick’s Anti-Spam policy?   What order are click settings processed in?   Why am I getting an ERR_NAME_NOT_RESOLVED error?   How do I share a Smart Link?   Can you explain in more detail what an “Abuser” is?   How can I have multiple unique clicks from the same IP?   Why is my page loading so slowly with a Smart Link?   Why am I getting a “Stats Discrepancy” warning?   Why was one of the URLs I entered rejected?   What does it mean if I have an endless redirect loop?   Why do I get a Page Not Found, 404 or other 4xx error when clicking my link?   How do I download or export data from ClickMagick?   How do I add tracking code or JavaScript to ClickFunnels?   Can I re-open a previous account?   What does the error “already in use” mean?   How do I delete clicks from a Smart Link?   How do I change the automatic copy to clipboard setting?   What traffic sources can’t I track with ClickMagick?   How do I exclude mobile clicks from a Smart Link or Rotator?   How do I use ClickMagick's Live Chat support?   Can I use ClickMagick to track affiliates promoting my product?   Why am I not seeing my Smart Links?   What do all of these stats and abbreviations mean?   How can I schedule a support call if I really need it?   Does ClickMagick support Domain Cloaking?   What is a “ref” value?   What does it mean if my Smart Link shows a blank white page?   What should I do if I get a 521 error?   Does ClickMagick have a referral program?   Does ClickMagick use 3rd-party cookies?   What is ClickMagick's Privacy Policy?   What is a “Landing Page”?   How do I add tracking code or JavaScript to Thrive Architect?   How do I add tracking code or JavaScript to LeadPages?   How do I add tracking code or JavaScript to OptimizePress?   How do I add tracking code or JavaScript to WordPress?   How do I track my emails?   What is the Pixels setting of a Smart Link used for?   How do I get started with ClickMagick's API?   How do I track organic traffic?   How do I set up a redirect page with ClickFunnels?   How do I track Microsoft Ads?   How do I track Google Ads?   How do I track Facebook Ads?   How do I track Pinterest Ads?   How do I track Snapchat Ads?   Can I use Smart Links in my emails?   How can I password protect a Smart Link?   Can I use Smart Links on social media?   What is the Batch Editor used for?   What is the Domain Manager used for?   What are Link Groups and the Group Manager used for?   What is the IP Manager used for?   Which Conversion Attribution Models are available?   What are tracking pixels and tracking code?   Is it possible to link two Smart Links together?   What is the Pixels tab of a Smart Link or Rotator used for?   What is the Cost tab of a Smart Link used for?   What do these Project stat abbreviations stand for?   What do these Smart Link stat abbreviations stand for?   What do these Rotator stat abbreviations stand for?   How do I use the Filter tab for Smart Links?   How do I use the URLs tab for Smart Links?   How do I flag or block bad clicks using Smart Links?   How do I track Instagram Ads?   How do I get started with Rotators?   How do I send conversion data to RevContent?   How do I send conversion data to Taboola?   How do I send conversion data to MGID?   How do I send conversion data to Outbrain?   How do I send conversion data to RTX?   How do I share my Smart Link stats?   How do I share my Rotator stats?   What happens if I archive a Smart Link?   What happens if I archive a Rotator or Rotator URL?   How do I use Sub-IDs with Smart Links?   How do I use Sub-IDs with Rotators?   How do I track clicks or my overall results by device type?   How do I set up a secure custom tracking domain in NameCheap?   How do I set up a secure custom tracking domain in Bluehost?   How do I set up a secure custom tracking domain in Siteground?   How do I set up a secure custom tracking domain in GoDaddy?   How do I set up a secure custom tracking domain in Hostgator?   How does TrueTracking help combat bots and click fraud?   What are all these additional settings for Rotators?   How do I add tracking code or JavaScript to Wix?   How do I add tracking code or JavaScrip to Kartra?   How do I add tracking code or JavaScript to Unbounce?   How do I add tracking code or JavaScript to Instabuilder?   Can I add ClickMagick tracking code using Google Tag Manager?   How do I track GumRoad sales?   What is the Merge Clicks tool used for?   How do I change my GoDaddy Nameservers?   How do I track webinar registrations in Everwebinar?   How do I track webinar registrations in Stealth Seminar?   How do I set the default domain for my Smart Links or Rotators?   What are some FAQs related to using Facebook datasets?   How do I track Google Shopping Campaigns?   How do I find the Element ID in ClickFunnels?   How do I find the Element ID In OptimizePress?   How do I find the Element ID In Thrive Architect?   What support options does ClickMagick offer?   How do I find the Element ID In Convertri?   Where do I find my ClickMagick tracking code?   How do I set up cross-device tracking in Stealth Seminar?   How do I invite Team Members to my account?   How do I find the Element ID In Unbounce?   How do I add tracking code or JavaScript to Square Space?   What characters can I use in Project names?   Can I use a domain I already have for my tracking?   Can I use the same domain for Smart Links and Rotators?   How do I troubleshoot my custom domain setup?   How do I set up a custom domain for Smart Links and Rotators?   Why do I keep seeing the same page when I test my split test?   What are the Data Exporter & Importer used for?   What do I need to know about SSL/HTTPS and ClickMagick?   How do I add tracking code or JavaScript to my pages?   Dictionary of Terms   What is the Error URL for custom domains?   What are some best practices when split testing?   Why do I get a privacy error saying my page is unsafe?   How do I track ClickBank order form impressions?   Why don’t my stats match other apps?   How do I set up affiliate tracking using a single landing page?   How are refunds handled in ClickMagick?   How do I track TikTok Ads?   How do I treat tablet clicks like desktop clicks?   How to set up cross device tracking in Convertri and AWeber?   How do I find the URL Builder and URL Manager?   How do I track Google Dynamic Search Ads?   What is the Traffic Quality Score?   How do I find the Element ID In GrooveFunnels?   How do I track Hotmart sales?   What if my Page Builder won’t work with ClickMagick's tracking code?   Why do I get an error message when using the URL Builder?   How do I set up cross-device tracking with Stealth Seminar?   How do I find the Element ID In SwipePages?   How do I track native ads in ClickMagick?   How do I track Taboola Ads?   How do I add tracking code or JavaScript to GrooveFunnels?   How do I track webinar registrations in WebinarFuel?   How do I track MGID Ads?   What should I know about ClickMagick’s direct integrations?   How do I set up Auto Cost Update?   How do I connect ClickMagick to other apps with Zapier?   You’ve exceeded our app’s rate limit. Learn more below ...   What do the relative change red and green arrows mean?   What is the Rotator Backup URL used for?   What is the Facebook Event Match Quality Score?   Does ClickMagick have a mobile app?   What should I know about adding Pixels to Smart Links or Rotators?   How do I send conversion data to Ad.Style?   What should I know if I want to split test a landing page?   How do I capture visitor info from forms on my site?   How does the Refer A Friend program work?   How do I integrate apps with OptimizePress?   What is the Project Domain setting used for?   How do I add tracking code or JavaScript to Convertri?   How do I track affiliate sales using Kartra?   How do I track affiliate sales using Builderall?   How do I create a custom field in Aweber?   How do I create a custom field in GetResponse?   How do I create a custom field in Mailchimp?   How do I create a custom field in ActiveCampaign?   How do I create a custom field in ConvertKit?   How do I create a custom field in Ontraport?   How do I create a custom form in Aweber?   How do I create a custom form in GetResponse?   How do I create a custom form in Mailchimp?   How do I create a custom form in ActiveCampaign?   How do I create a custom form in ConvertKit?   How do I create a custom form in Ontraport?   How do I add a custom form from my autoresponder to ClickFunnels?   How do I add a custom form from my autoresponder to OptimizePress?   How does currency conversion work in ClickMagick?   How do I add a custom form from my autoresponder to LeadPages?   How do I integrate apps with LeadPages?   How do I set up advanced rules for Audience Optimization?   How do I add a custom form from my autoresponder to Unbounce?   How do I add a custom form from my autoresponder to Thrive Architect?   How do I add a custom form from my autoresponder to Convertri?   How do I add a custom form from my autoresponder to Stealth Seminar?   How do I set up a custom Attribution Window?   How do I integrate apps with Thrive Architect?   How do I track my Cost of Goods Sold (COGS)?   How do I use custom fields in Aweber for cross-device tracking?   How do I use custom fields in GetResponse for cross-device tracking?   How do I use custom fields in Mailchimp for cross-device tracking?   How do I set up cross-device tracking with ActiveCampaign?   How do I use custom fields in ConvertKit for cross-device tracking?   How do I use custom fields in Ontraport for cross-device tracking?   How do I find the Element ID In Kartra?   How do I find the Element ID in LeadPages or other builders?   How do I find the Element ID Selector in Systeme.io?   How do I add ClickMagick tracking code to ConvertKit pages?   What makes for a good Project name?   How do I replace the [cmc_vid] token in non-URL attributes?   What else should I know if I’m with Velocity Profits?   How do I pass information from my Calendly form to ClickMagick?   How do I manually upload conversions to Google Ads?   How do I manually upload conversions to Microsoft Ads?   How can I see which other websites are sending me clicks?   What are dynamic ad network tokens and how do I use them?   How do I track my Taboola ad spend?   How do I use a Tracking Template to track lots of ads?   How do I set up affiliate tracking using an opt-in and thank you page?   How do I set up affiliate tracking using an opt-in but no thank you page?   What is Facebook’s FBCLID value?   What should I know about how ad network ad optimization works?   What is the rate limit for Smart Links and Rotators?   How do I track Ringba calls?   What’s the difference between Sales and the sales log?   Why does my click or sale have the IP address 10.10.10.10?   How do I track Facebook Lead Ads?   What does the “429 Too Many Requests” error mean?   How do I un-hide rows in the UTM Performance Report   Is it possible to achieve 100% tracking accuracy?   What is a Repeat Click in ClickMagick?   How do I set up Audience Optimization for Google Ads?   How do I set up Audience Optimization for Facebook Ads?   How do I set up Audience Optimization for Microsoft Ads?   How do I set up Audience Optimization for TikTok Ads?   How do I track ClickBank vendor sales?   How do I manually upload sales to my ad network?   What is a ClickMagick Business Manager account?   How do I set up the ClickFunnels sales tracking integration?   Live chat is currently unavailable, but we still want to help ...   How do I set up the HighLevel sales tracking integration?   How do I set up the Systeme sales tracking integration?   What should I do if I receive an alert that my card can't be charged?   How do I set up the Kartra sales tracking integration?   How do I create a new conversion action in Google Ads?   What should I know about the new sales tracking integrations?   How do I set up the SamCart sales tracking integration?   Can you explain the possible integration errors?   Why am I receiving organic clicks from Facebook with no UTMs?   How do I use the “cmc” URL Parameters?   How do I set up the ThriveCart sales tracking integration ...   How do I track conversions using Zapier?   Why doesn't the cost of my Facebook traffic match Facebook?   How do I add tracking code or JavaScript to HighLevel?   How do I add tracking code or JavaScript to SamCart?   How do I add tracking code or JavaScript to Systeme?   How do I add tracking code or JavaScript to ThriveCart?   How do I track Google Performance Max Ads?   How do I set up the Kajabi sales tracking integration?   How do I send conversions to multiple pixels or datasets?   How do I send conversion data to Newsbreak?   Does ClickMagick have a Stripe integration?   What is a ClickMagick Project?   What are Enhanced Conversions in Google and Microsoft ads?   How do I delete a Project?   How do I track order form impressions?   How do I set up a Conversions API (CAPI) integration?   What is the Google Ads WBRAID parameter?   Can I track “add to cart” events in ClickMagick?   How do I set up an integration with my ad network?   How do I change my Project name?   What is a Visitor ID?   How do I create a new Project?   How do I add tracking code or JavaScript to Webflow?   How do I view my click and conversion logs?   Where do I find the Affiliate Link Builder tool?   Should I still add the Google Tracking Tag to my site?   What is a Postback Pixel?   How do I import data into ClickMagick?   How do I track custom events in ClickMagick?   What is the Default Conversion Action?   How do I track ad impressions?   How does ClickMagick compare to Server-Side Tracking?   How do set up and track a Remarketing campaign?   Can I use Google Analytics with ClickMagick?   How do I track Click-Through Rate (CTR)?   Can I get a notification when I make a sale?   Why is [something] not tracking properly?   How do I edit my Project settings like currency or time zone?   How many Projects can I have?   How do I track Reddit Ads?   How do I track LinkedIn Ads?   How do I test my tracking?   How do I pass information from my iClosed.io form to ClickMagick?   How do I record a conversion or goal using JavaScript?   How do I set up and configure Morning Magick?   How do I track 2-step checkouts using webhooks?   What if I have more than 50 active ads?   How do I set custom “ref” values when using a sales tracking integration?   How do I filter my sales to include or exclude specific products?   How do I track Zaxaa sales?   How do I connect ClickMagick to other apps with Make.com?   How do I track conversions using Make.com?   How do I track conversions using Pabbly Connect?   How do I track 2-step checkout form submissions using Zapier?   How do I set up Audience Optimization for LinkedIn Ads?   What should I know about iOS 26 and Click IDs?   How is ROAS24 calculated?   Feeling stuck? We've got you.   Why am I receiving clicks from UTMs I don't recognize?   What happens to conversions if the Visitor ID or Email cannot be found?   How do I track my Klaviyo flows using ClickMagick?   Why We're Dropping the “Campaigns” Name   What should I know about Meta's Health & Wellness restrictions?   Lock In ClickMagick's Best Deal Ever - Before Monday   How do I add tracking code or JavaScript to Kajabi?   Does ClickMagick have a Chrome extension?   How do I set up a brand new domain for Smart Links and Rotators?   How do I set up an existing domain for Smart Links and Rotators?   How do I set up a ClickFunnels domain for Smart Links and Rotators?   Unlock Better Ad Optimization with Audience Optimization   What does it mean when source equals an?   How do I send conversions from Skool to ClickMagick using Zapier?   Does ClickMagick offer a white-label solution?   What is the redirect option for Smart Link and Rotator domains?   How do I stop using my Meta pixel for conversion tracking?   How do I track Page Views using a Meta Pixel?   How do I track Page Views using a Google Tag? Things you should know ...   What should I know if I'm using VTurb?   What should I know if I'm using UTMify? System - Customer Service System - Private