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How do I use ClickMagick's Live Chat support?
Live Chat is available roughly 18 hours per day Monday through Saturday on the Standard and Pro plans.
We know that many of our users are working “overtime” to grow their business – often working in the evenings and on weekends – and we want to do our best to help.
We don’t have quite the same coverage on Sunday, but we do have team members who work Sundays and will make themselves available as much as possible.
When anyone on our support team is available to chat, you’ll see a “chat bubble” in the lower right-hand corner of most pages. Just click the chat bubble and you can get help with most issues right away.
Note: If your account is past due you won’t have access to live chat and you’ll need to submit a support ticket. Once you make a payment and your billing is brought up to date, you’ll get access to live chat within four hours.
Article 493 Last updated: 04/02/2026 12:27:43 PM
https://www.clickmagick.com/kb/?article=493